Shipping policy

1. Introduction Welcome to Li-ningBadminton. We are committed to ensuring that your order reaches you in a timely and secure manner. Please read our shipping policy carefully to understand how your order will be processed and delivered.

2. Order Processing

  • Processing Time: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

  • Order Confirmation: Upon placing an order, you will receive an order confirmation email with the details of your purchase.

  • Delays: If there are any delays in processing your order due to high demand or unforeseen circumstances, we will notify you promptly.

3. Shipping Options and Delivery Times We offer high-standard shipping with PARCELFORCE 48 hours. All parcel is fully tracked and insured.

Delivery times are estimates and may vary depending on your location and the shipping carrier’s performance. Please note that remote areas may require additional time for delivery.

4. Shipping Charges For orders exceeding £ 50, we offer free UK shipment, less than £ 50, using a flat rate of £ 5.99.

5. Order Tracking Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

6. Shipping Restrictions

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted areas.

  • Hazardous materials and oversized items may have additional restrictions.

7. Lost or Damaged Shipments

  • Lost Shipments: If your shipment is lost in transit, please contact us at [Customer Service Email] within 14 days of the expected delivery date.

  • Damaged Shipments: If your order arrives damaged, please provide photos of the damaged item and packaging to info@li-ningbadminton.uk within 7 days of receipt. We will work with you to resolve the issue promptly.

8. Changes to the Shipping Address If you need to modify your shipping address after placing an order, please contact us at info@li-ningbadminton.uk as soon as possible. Address changes can only be accommodated before the order has been shipped.